<![CDATA[Europe Jobs Listings - Jobs Career Opportunities Employment Vacancies in European Countries - Europe Job Bank. - Jobs - Estonia]]> http://www.europe-jobs.bizmean.com en-us N/A webtechvision@gmail.com Sun, 07 Sep 2008 20:20:42 PKT 20 <![CDATA[First Officer Service Desk Manager-Europol-Estonia EE-The Hague]]> http://www.europe-jobs.bizmean.com/articles/25/1/First-Officer-Service-Desk-Manager-Europol-Estonia-EE-The-Hague/Page1.html
  • Minimum of 7 years experience in IT support, preferably at least 5 years in a helpdesk, service desk, user support team or call centre;
  • Minimum of 3 years experience in a position directly involving the management of personnel;
  • Knowledge and experience with ITIL Support processes and their interdependency;
  • Knowledge and experience with internal Helpdesk/service desk procedures and their documentation;
  • Experience with managing the incident management process..
    • ]]>     no@spam.com (Estonia EE Job Bank) Sat, 02 Feb 2008 00:36:15 PKT http://www.europe-jobs.bizmean.com/articles/25/1/First-Officer-Service-Desk-Manager-Europol-Estonia-EE-The-Hague/Page1.html