Europe Jobs Listings - Jobs Career Opportunities Employment Vacancies in European Countries - Europe Job Bank. - Jobs - Helpdesk And Support

French Native Speaker / Customer Services (m/f)-bwin Interactive Entertainment AG-Yugoslavia

no@spam.com (Yugoslavia YU Job Bank) — Wed, 25 Jun 2008 15:08:46 PKT

Customer support via telephone and e-mail
Escalation of problems to 2nd Level Support
General customer service administration
Acquiring knowledge about our products as well as back office tools

Helpdesk Operator-Harrogate, Yorkshire HG11PB-Prime Time

no@spam.com (UK GB Job Bank) — Thu, 12 Jun 2008 21:02:29 PKT

Job Description
* Receiving and recording faults
* Liaising with service providers
* Ensuring speedy fault resolution
* Producing reports and spreadsheets
* Checking progress of faults

Person
* Customer service experience
* IT literate in Word, Excel and Outlook
* Excellent verbal communication skills
* Proven organisational skills
* Able to prioritise and meet deadlines
* Work effectively within a busy team

HELPDESK ANALYST FOR THE EUROPEAN SERVICE CENTRE-Czech Republic

no@spam.com (Czech Republic Job Bank) — Tue, 19 Feb 2008 06:42:09 PKT

Responds to and resolves service related issues received from European customers and acts as a first line of relationship management.
Logging all requests received via the Client Support web site or via telephone inquiries.
Diagnoses the issues with the customer.
Resolves cases immediately or through other Concur departments in more complex cases.
Trains customers on basic production functionality.
Develops and maintains working knowledge of Concur products including new releases and products.
Contributes knowledge-base information regarding Concur products or issues about Concur products.
Test new product functionality as needed.

Customer Service-Alluminio di qualit�-Italy IT-TOS-Calenzano - Firenze

no@spam.com (Italy Job Bank) — Sat, 09 Feb 2008 02:06:26 PKT

E' gradita la provenienza da Aziende operanti nel settore metalmeccanico, industriale o Edile. Buona gestione del cliente, capacità di problem solving e di lavoro in team. Iniziativa, autonomia e propensione agli obbiettivi. E' gradita inoltre una base di amministrazione.
Richiuesta disponibilità a spostamenti giornalieri.

3G UMTS Customer Support Engineer-Ericsson-Hungary HU-Budapest

no@spam.com (Hungary HU Job Bank) — Sat, 02 Feb 2008 00:49:14 PKT

Lead of technical investigations on live customer site and remotely.
Being able to recreate and troubleshoot problems found in the field on a RAN test environment
Execution of Demo Descriptions for new features on live customer networks
First Network Integration of new products on live customer networks
Responsible for handling of Customer Service Requests (CSR) and Trouble Reports (TR) within predefined deadlines
Responsible for raising and following up on TR’s to affected products
Basic node handling, STP, Tools and Test Environment preparation/configuration
Troubleshooting/TR Verification/Fault tracing

Operatori Telefonici-Sitel-Italyy

no@spam.com (Italy Job Bank) — Fri, 01 Feb 2008 06:27:53 PKT

Solida esperienza nell’ambito del Customer Care e/o Help Desk telefonico.

Buona conoscenza dei principali prodotti Microsoft, ottimo utilizzo del PC e dei principali applicativi e con uno spiccato interesse per il mondo IT.

Eccellente capacità comunicative, elevate abilità dialettiche e relazionali.

Conoscenza della lingua inglese.

Capacità di lavorare per obiettivi e in squadra.

Precisione, entusiasmo e professionalità.

Disponibilità immediata, part time e full time.