Our client is at the forefront of web based call centre and telephony solutions, working with big name customers like Microsoft, Virgin Atlantic and Carphone Warehouse to provide mission critical systems that these companies depend upon to generate revenue and protect their business and their customers.

Working as part of the Leicester based UK support team, you will be responsible as a 2nd line analyst for working on diagnosing and resolving customer support enquires using web based remote support tools and your deep experience of technologies such as Windows 2003, SQL Server, Media Streaming and ASP.Net Web applications.

Its a dynamic role where no two days are the same, and where you are making a difference not just to IT at one company but literally at hundreds. If you are looking for the next step in your career move in Applications Support and as a stepping stone to consultancy, then this is the role for you - apply today !