SUMMARY:

Develops and optimizes coating processes at the customer site.  Oversees the transfer of deposition systems and process technology from the Company’s headquarters into field installations.  Responsibilities require extensive experience and judgment to plan and accomplish goals, as well as establishing relationships with customers to build rapport and confidence in the products.  May provide consultation on complex projects and is considered to be a top level contributor/specialist.

ESSENTIAL FUNCTIONS:

·         Performs process development activities on systems installed at customer/coater sites.

·         Develops processes and optimizes conditions to deposit InnerArmor^TM coatings.

·         Responsible for the set-up, calibration, running and monitoring of the Company’s proprietary plasma CVD machines.

·         Applies general knowledge of system and process operation theory to develop new processes and address operational issues.

·         Provides applications support to customers including installations, troubleshooting and maintenance of products/equipment.

·         Trains and updates customer personnel.

·         Trains Field Service Technicians.

·         Identifies, analyzes and repairs product failures.

·         Orders and replaces parts as needed.

·         Determines and recommends which products or services best fit the customer’s needs.  Assists customer with solving problems related to the application of the product.

·         Performs process development activities and field demonstrations on systems installed at customer sites.

·         Develops and maintains good customer relationships.  Represents the customer’s interest at technical meetings within the Company.

·         Assists Sales with technical presentations and support as needed.  Assists Sales staff in assessing potential application of Company products to meet customer needs.

·         Evaluates engineering upgrades and other product proposals submitted by Engineering to determine practicality and usefulness of the application by customers.

SKILLS AND REQUIREMENTS:

·         Ability to make timely/sound decisions and accurate judgments.

·         Ability to prioritize and plan work activities, use time efficiently and develop realistic action plans.

·         Possesses high ethical standards and expects the same in others.

·         Excellent oral, written communication, presentation and interpersonal skills.

·         Ability to gather information, analyze and present data.

·         Requires initiative and ability to work independently toward achieving results.

·         Requires proficiency in English for daily business communication.

·         Fluency in one or more other European languages is highly desirable.

·         Requires ability to spend 2-4 months in California for extensive training as part of initial assignment.

·         Proficiency in Microsoft Office.

·         Travel of up to 50% or more required including extended stay at customer locations.  Travel may be international, and may be for up to two weeks or more at a time.

·         Must be open to relocation.

EDUCATION AND EXPERIENCE:

·         B.S. in Chemical/Electrical or Material Science required.  Advanced degree preferred.

·         Electro-mechanical systems and/or process chemistry background.  

·         Minimum five years applicable technical experience.

Company:	Sub-One Technology
Email:	careereurope@sub-one.com