§ You have gained at least 5 years experience in the financial industry of which a minimum of 2 years in a similar position
§ Highly committed to service and clients with a positive attitude towards both external and & internal clients
§ Highly flexible and happy to travel if required
§ Able to coordinate multiple projects and able to prioritize according to business requirements
§ Problem solving mentality and ability to cope with stress
§ Pro-active, good organizational skills and able to work autonomously
§ Good presentation skills
§ Demonstrate strong capacities to communicate both externally and internally including excellent verbal and written communication skills
§ Flemish mother tongue and fluent in English (oral and written) is essential
Our client is an autonomous company, not tied to any bank or investment management house. It is an authorised life assurance company, its core business is the use of life assurance as a specialist wealth management structure for high net-worth investors.
They are currently searching for a Relationship Manager, Flemish mother tongue, to work in a middle office function:
This middle office department has extensive knowledge of the life insurance industry. The main purpose of this department is to focus on delivering a quality service, while being proactive and efficient.
§ Assist in sales support activities that can vary from administrative tasks to more complex support activities (i.e. coordination of large cases, partner visits & contact reporting)
§ Key contact for existing and new partners related to organizational processes and policy administration
§ Pro-actively contact key partners for regular updates on service, issues, ideas, and complaints and define action plan accordingly
§ Ensure constant follow up of partner satisfaction through satisfaction surveys, formal contacts and assessment of service level agreements
§ Act as interface between head office departments, sales and external parties
§ Assist and initiate the deployment of new service concepts for our customers
§ You have gained at least 5 years experience in the financial industry of which a minimum of 2 years in a similar position
§ Highly committed to service and clients with a positive attitude towards both external and & internal clients
§ Highly flexible and happy to travel if required
§ Able to coordinate multiple projects and able to prioritize according to business requirements
§ Problem solving mentality and ability to cope with stress
§ Pro-active, good organizational skills and able to work autonomously
§ Good presentation skills
§ Demonstrate strong capacities to communicate both externally and internally including excellent verbal and written communication skills
§ Flemish mother tongue and fluent in English (oral and written) is essential.