This is an excellent opportunity to work for a leading company in Harrogate in their friendly, modern offices.  They are looking for someone with excellent written and communication skills to act as first point of contact on the Help Desk. The initial hours of work are Mon-Fri 9am-5pm, however the successful candidate will need to be available to work day shifts including weekends. The salary will be £14,500 together with 22 days hols, pension, medical insurance, life cover and other benefits.

Job Description
* Receiving and recording faults
* Liaising with service providers
* Ensuring speedy fault resolution
* Producing reports and spreadsheets
* Checking progress of faults

Person
* Customer service experience
* IT literate in Word, Excel and Outlook
* Excellent verbal communication skills
* Proven organisational skills
* Able to prioritise and meet deadlines
* Work effectively within a busy team

Benefits
* Salary £14,500
* 23 days hols
* Pension Scheme
* Medical insurance & life cover
* Car parking

To apply for this, or any other of our vacancies, call Zoe Kendall on 01423 501171 or e-mail your cv to zoe.kendall@primetime.co.uk